Privacy Policy
Your privacy is of utmost importance to Breathe Wellness. This policy outlines how we collect, use, and protect your personal data, ensuring transparency and compliance with relevant data protection regulations, including the General Data Protection Regulation (GDPR). We are committed to safeguarding your personal information and providing you with choices regarding the data you share with us. Our aim is to create a secure and trustworthy environment for all our users as you engage with our wellness services and content.
Our Commitment to Your Data Security
At Breathe Wellness, we understand the sensitivity of personal data. We implement robust technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly reviewed and updated to ensure the highest level of security.
This policy is designed to be clear and easy to understand, providing you with all the necessary information about your data rights and how to exercise them. We encourage you to read it carefully.
Information We Collect
We collect various types of information to provide and improve our services to you. This data helps us understand your needs, personalize your experience, and ensure the smooth operation of Breathe Wellness. We only collect data that is necessary for these purposes and always with your consent where required.
Personal Identifiable Information (PII)
This includes data you provide directly to us when you create an account, subscribe to a membership, book a class, or contact our support team. Examples are your full name, email address, postal address, phone number, and payment information. This information is crucial for service delivery and communication.
Usage Data
When you interact with our website, we automatically collect information about your activity. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This data helps us analyze website performance, identify areas for improvement, and enhance user experience.
Health and Wellness Information
For certain services, such as personalized wellness plans or class recommendations, you may voluntarily provide information about your health goals, fitness levels, or any relevant medical conditions. This sensitive data is treated with the highest level of confidentiality and is only collected with your explicit consent.
How We Use Your Information
The information we collect serves several vital purposes, all aimed at providing you with an exceptional and tailored experience at Breathe Wellness. We process your data lawfully, fairly, and transparently, always ensuring it is used in a manner consistent with your expectations and applicable regulations.
Service Provision & Maintenance
To operate and maintain our website, deliver the services you request (e.g., class bookings, membership access), and ensure their ongoing functionality.
Transaction Processing
To process your payments, facilitate membership subscriptions, and manage any purchases made through our platform securely and efficiently.
Communication & Support
To communicate with you regarding your account, bookings, service updates, and to respond to your inquiries and support requests promptly.
Service Improvement & Personalization
To analyze usage patterns, gather feedback, and continuously improve our website, services, and content, tailoring them to your preferences.
Security & Fraud Prevention
To protect our services and users from fraudulent activities, unauthorized access, and other security threats, ensuring a safe environment.
Marketing & Promotions (with consent)
If you have opted in, we may use your information to send you newsletters, special offers, and information about new services that might interest you.
Your Data Protection Rights
Under GDPR and other applicable data protection laws, you have a range of rights concerning your personal data. Breathe Wellness is committed to facilitating the exercise of these rights, ensuring you have full control over your information.
-
•
The Right to Access: You have the right to request copies of your personal data held by Breathe Wellness. We will provide this information in a clear and accessible format.
-
•
The Right to Rectification: You have the right to request that Breathe Wellness correct any information you believe is inaccurate or complete information you believe is incomplete.
-
•
The Right to Erasure (Right to be Forgotten): You have the right to request that Breathe Wellness erase your personal data, under certain conditions.
-
•
The Right to Restrict Processing: You have the right to request that Breathe Wellness restrict the processing of your personal data, under certain conditions.
-
•
The Right to Object to Processing: You have the right to object to Breathe Wellness's processing of your personal data, under certain conditions.
-
•
The Right to Data Portability: You have the right to request that Breathe Wellness transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within one month.
Data Retention and Security Measures
Breathe Wellness retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we ensure its secure deletion or anonymization.
Our Robust Security Protocols
- Encryption: We use industry-standard encryption technologies (SSL/TLS) to protect data transmitted to and from our website.
- Access Control: Access to your personal data is restricted to authorized personnel only, who are bound by strict confidentiality obligations.
- Regular Audits: Our systems undergo regular security audits and vulnerability assessments to identify and address potential weaknesses.
- Data Minimization: We adhere to the principle of data minimization, collecting and storing only the data that is essential for our services.
- Backup & Recovery: Robust backup and disaster recovery procedures are in place to prevent data loss and ensure service continuity.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.
Contact Us & Policy Updates
We are always here to address any questions or concerns you may have regarding our Privacy Policy or your personal data. Your feedback is valuable to us as we continuously strive to uphold the highest standards of data protection.
How to Reach Us
Company: Breathe Wellness Ltd
Address: 22 Piccadilly, London, W1J 0DX, United Kingdom
Email: [email protected]
Phone: +44 20 5678 9012
Our Data Protection Officer (DPO) is available to assist you with any privacy-related inquiries.
Changes to This Privacy Policy
Breathe Wellness may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Last Updated: